Shipping
At Noshinom, we offer shipping services within Singapore. Our products are carefully packaged and delivered to your doorstep. Please note that shipping fees may apply and will be displayed at the checkout.
Overseas Shipping
Any overseas shipping will be at our sole discretion. If you are interested in receiving our products outside of Singapore, kindly contact us at noshinomsg@gmail.com to discuss the possibilities.
Returns and Refunds
We want you to have the best experience with our products. If you receive a defective item or if we send you the wrong order, we are here to help. In such cases, we offer returns and refunds for eligible products. Please contact our customer service at noshinomsg@gmail.com within 7 days of receiving the product to initiate the return or refund process.
Refund Process
After we receive the returned item, our team will inspect it and process the refund accordingly. Please note that the refund amount may be subject to deductions due to third-party services involved in the transaction.
Non-Eligible Items
Unfortunately, we cannot offer returns or refunds for items that have been opened, used, or damaged after receiving them.
Damaged or Defective Items
If you receive a damaged or defective item, please reach out to us immediately at noshinomsg@gmail.com. We will guide you through the return or exchange process and ensure that you receive a replacement or refund.
If you have any questions about our shipping and returns policy, please feel free to contact us at noshinomsg@gmail.com. We are here to assist you and provide the best customer service possible.